Nexsan DeDupe SG Advanced Features

AutoMAID™ Energy Saving Technology

Nexsan's evolutionary AutoMAID (Automatic Massive Array of Idle Disks) energy saving technology transparently places disk drives into an idle state to vastly reduce power and cooling costs. AutoMAID delivers the cost-effective benefits of MAID 2.0 without the limitations of slow access times and special host software.

AutoMAID is granular to an individual drive or RAID set and offers multiple levels of energy savings. AutoMAID is user selectable enabling users to determine the right level of response time performance to energy savings. AutoMAID is the first MAID 2.0 architecture that supports VTL, full file format D2D and standard high performance RAID implementations.

Key Points

• AutoMAID reduces power and cooling costs
• Nexsan’s AutoMAID delivers the benefits of MAID without the limitations
• Available on Nexsan Assureon, SATABoy, SATABeast, and SATABeast Xi

AutoMAID Defined

• AutoMAID automatically reduces power consumption and heat generation on idle drives
• Trade-off between response times and power savings are user configurable
• AutoMAID behavior happens automatically and transparently to host – no software changes required
• Typical configuration settings:
  • Level 1: Heads Unloaded
    • 15% to 20% savings
    • Sub-second recovery time
  • Level 2: Heads Unloaded, slows to 4000 RPM
    • 35% to 45% savings
    • 15 second recovery time
  • Level 3: Stops spinning (sleep mode; powered on)
    • 60% to 70% savings
    • 30 to 45 second recovery time

AutoMAID Safety Features

• In maximum power saving mode, drive spin up is sequenced to reduce power surges
• Drives automatically wake up for periodic surface scan to ensure data integrity (user configurable)
• AutoMAID has no impact on performance if left on in data-intensive server applications
• Only two simple configuration settings – "timeout" and "power savings desired"

Nexsan DeDupe SG Support Services

Support Services Overview

The Nexsan DeDupe SG ships with NEXSAN On-Guard Support Services. On-Guard Support Services covers the entire Nexsan DeDupe SG solution including all Nexsan supplied components and systems. On-Guard service levels include next business day or 24 x 7 x 4hr. Both service levels can include onsite spares for an additional charge and can be purchased in one year increments. Please contact your local Nexsan representative to determine which service levels are available for your area.

Next Business Day Onsite:

Next Business Day support provides Monday through Friday, 8:00AM – 5:00PM (your local time excluding holidays) on-site service with “Next Business Day” response. Replacement parts are shipped via overnight service and, if requested, a service representative will be onsite between 8:00AM - 5:00PM the following business day. Software related issues are generally managed remotely from our support center.

24 x 7 x 4hr Onsite:

Gain the fastest and most comprehensive level of support, which delivers 24x7 with 4 hour response same-day. Replacement parts are hand delivered with a service representative that will be onsite within 4 hours, if requested. Software related issues are generally managed remotely from our support center.

Telephone Support:

Nexsan Technologies is fully staffed in providing multiple regional Support centers in North America, United Kingdom and Central Europe. All of our regional support centers staff Senior Field Application Engineers who can provide phone or on-site support as requested. Support can be also be reached via email at support@nexsan.com.

Nexsan DeDupe SG Warranty / Support / Services
Regulatory Approvals CE, UL, CUL

Three Years Advance Replacement Warranty:
Nexsan Technologies storage systems are warranted for three full years from the date of shipment. Upon verification of failure, replacement equipment will be shipped out to our customers. Return material authorizations will accompany all equipment shipped and can be issued either by our phone, fax, or email. (drive warranties vary and may exceed three years, warranties are non-transferable without prior consent from Nexsan)

On Location Pre-Exchange Program:
An industry first program for maximum protection of critical storage devices, this program provides customers with an on location unit that features fully redundant fail-over hardware including the chassis for a nominal annual charge. This program enables our customers to have in their rack chassis a fully implemented system. Along with our 24-hour free phone support, customers can now be assured of rapid resolution to any problem. Defective components can then be advance replaced for constant availability.

On Site Warranty:
Nexsan offers World Wide On-Site support seven days a week, twenty-four hours a day.

Telephone Support:
Nexsan Technologies is fully staffed in providing multiple regional Support centers in North America, United Kingdom and Central Europe. All of our regional support centers staff Senior Field Application Engineers who can provide phone or on-site support as requested. Support can be also be reached via email at support@nexsan.com.

Nexsan DeDupe SG – Configuration and Management

The Nexsan DeDupe SG management system is simple to learn and use and offers a single-pane-of-glass view into your system. The Nexsan DeDupe SG management system enables administration and monitoring of all deduplication processes and services for 100s TBs of logical data capacity. Nexsan DeDupe SG systems can be accessed across any LAN, MAN or WAN. The user interface is simple, automated and intuitive minimizing the time it takes to perform administrative tasks.

The Nexsan DeDupe management system consists of the Nexsan DeDupe Management services that can be installed on any Windows or UNIX platform providing easy online access to all Nexsan DeDupe SG systems including remote systems. From a central interface, administrators can manage all Nexsan DeDupe SG functions including Nexsan DeDupe SG NAS configurations, system monitoring, replication, deduplication and recovery services.

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